Concierge ServicesYour Health. Your Hospital
Marina del Rey Hospital is committed to enhancing your healthcare experience and to make your stay with us as comfortable as possible. We recognize that our patients and their families may have healthcare questions or special requests and to ensure that we exceed your expectations, we have a group of our professional staff available to you that functions in the capacity as a personal concierge. This individual will work as your advocate and have your best interests at heart.
We are available to coordinate or facilitate your requests - whether we are providing you an extra blanket or assistance with getting a medical question answered, each personal concierge is available to take care of their patients needs one patient at a time.
Our Patient Liaise is on-site daily Monday-Friday to answer your questions and to offer personal services such as information on transportation, lodging, or assisting your family during their time in the area. The information they provide is also available online prior to and after your stay. Additionally, you will find our volunteer staff in the main lobby ready to greet you, your family and friends. Your healing process is our primary focus. To reach our Patient Liaison please call 310.823.8911 or email.