Patient SafetyYour Health. Your Hospital
If an individual has any unaddressed concerns about patient care and safety in the hospital, he or she is encouraged to contact hospital administration at 310.448.5212. The public may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited health care organization by calling 1-800.994.6610.
Taking an Active Role in Your Health Care!
Marina Del Rey Hospital’s primary goal is to provide you with the highest quality care to achieve your best possible health. This goal can best be met by working together.
Preventing Treatment Problems
Good clear communication is vital to keeping every patient safe. Issues can arise when an incorrect plan of care is followed. By asking and answering questions about your health status, diagnosis, and treatment plan, you assist the healthcare team in providing you with the best health care possible. It is important that healthcare providers know your identity. Check the information on your hospital ID band for accuracy. There may be more than one patient with the same name, so check your ID number and date of birth. If your ID band becomes illegible or is removed, please request a new band.
Most falls occur when patients try to get out of bed on their own many while trying to get to the bathroom. It is always safer to ask for help.
How can you prevent falls?
Germs and bacteria exist in every home, workplace, and hospital. When you are ill or have had surgery, you are more susceptible to infection.
How can you help minimize your risk for infection?
Handwashing is one of the best ways to prevent spreading illness.
When to Clean Your Hands
How to Clean Your Hands