Notice of Privacy

Your privacy is important to us

This website is provided by Marina Del Rey Hospital. The following notice of privacy is meant to provide you with information concerning how we handle your personal data when you access our website.

Marina Del Rey Hospital respects patient privacy and is committed to earning your trust and confidence. We take the privacy of our users very seriously, which is why we are committed to protecting your personal information and providing you with a comprehensive guide concerning the data we collect while you visit our website, how we use it, as well as your rights to review, correct, and remove this information. The following statement applies exclusively to our website, marinahospital.com.

This website collects only the personal information that you choose to provide, and Marina Del Rey Hospital uses the information only for its legitimate business purposes. Marina Del Rey Hospital will not sell, share, or otherwise distribute your personally identifiable information to third parties for their purposes (personally identifiable information means any information by which you can be identified, such as your name, address, telephone number etc.

Marina Del Rey Hospital also complies with the Health Insurance Portability and Accountability Act (HIPAA) of 1996.

Information which is collected automatically

Upon accessing our website, information concerning your device, such as your operating system, your IP address, the browser you are visiting marinahospital.com from, the date and time you access it, the time zone difference to Greenwich Mean Time (GMT), the status of access, the transferred volume of data, your browser name and version, language settings, as well as the referring website will automatically be collected. We may also collect information regarding your activity on our website, such as the pages you visit and the links you click on.

However, while this data may be analyzed for statistics or to determine trends, you will remain anonymous and the information will be stored for a short period of time to protect our legitimate interests.

Personal information you voluntarily submit

As for personal information, also known as personally identifiable information, which refers to data such as your name, telephone number, address, or social security number, Marina Del Rey Hospital never collects it without your consent. When you choose to provide your personal information, we will only use it for legitimate business purposes and will not share, sell, or distribute it to any third party unless you explicitly authorize us to do so.

There are multiple ways you can choose to submit personal information to our website, such as:

Whether you decide to provide Marina Del Rey Hospital with personal information is entirely your choice. Nevertheless, it is important to note that, if you refuse to submit your data, you will be unable to access certain services and content available on our website.

Information we receive from other sources

We may collect information from other sources in some cases. For instance, if you use a third-party software to access our website, it may transfer your data to us for fulfillment.

Cookies

Marina Del Rey Hospital uses cookies, which are small data files your browser stores to provide you with a more personalized experience every time you visit our website. Both session and persistent cookies might be in use on marinahospital.com. The former expire when you close your browser, whereas the latter remain in the memory of your terminal until they are purposefully deleted. While the employment of certain cookies is necessary, as their absence would greatly hinder the functionality of our website, we also use optional cookies, for which we need your consent. Therefore, you can choose to deactivate optional cookies and navigate the website without them. For additional information regarding cookie settings, please read the section with the same name below.

It is worthy of note that cookies do not contain any personally identifiable information. Nonetheless, Marina Del Rey Hospital reserves the right to change our use of cookies and our practices regarding linkage to this kind of data without any prior notification.

As mentioned above, the information we automatically collect when you access marinahospital.com has the sole purposes of developing statistics, analyzing traffic trends, and tracking visiting patters. This helps us gain a better understanding of how people use our website. Furthermore, it allows us to permanently improve our website so that it can serve visitors in a more effective and useful way. We currently use Google Analytics to keep track of the audience of our website and enhance our content, which does not collect any personal information.

The personally identifiable information you submit may be used for the following purposes, depending on the context you provide it in:

  • to create your account, identify you as a user of our website, as well as personalize our website for you
  • to respond to your inquiries and e-mails
  • to send you promotional material such as newsletters, which you can opt out of at any time by unsubscribing
  • for administrative communication, such as confirmation e-mails, technical notices, security alerts, or policy updates
  • to provide user support
  • to process payment for products or services you acquired through our website
  • to protect against unauthorized or illegal activity

Unless we receive your explicit consent, we do not share your personally identifiable information with any third party. Marina Del Rey Hospital currently uses the following third party service providers, each having their own policy with regard to handling your personal data:

  • Google Analytics, which does not collect any personal information
  • payment processing – by paying the cost of a product or service provided by Marina Del Rey Hospital, your banking information will not go through our website and we will only receive the necessary information to fulfill your order
  • YouTube, which provides video content on our website
  • Google Maps – very useful for finding where exactly Marina Del Rey Hospital is located

Because each of these third party service providers may have a different privacy policy, we recommend you thoroughly read it before agreeing to have your personal information processed by one. We have no control over how third party service providers collect and use your data, so we suggest you pay utmost attention to their notices of privacy.

The only exception with regard to revealing your personally identifiable information to third parties pertains to unauthorized or illegal activities. Accordingly, we will disclose such information when required by law. Finally, your personal data may be transferred to a third party in the event our business or a portion of it merges or is purchased by another one. Bankruptcy and reorganization proceedings brought by or against us may also lead to personal information disclosure.

What are cookies?

This Website uses so-called “cookies”. Cookies are small text files that are stored in the memory of your terminal via your browser. They store certain information (e.g. your preferred language or site settings) which your browser may (depending on the lifespan of the cookie) retransmit to us upon your next visit to our Website.

What cookies do we use?

We differentiate between two categories of cookies: (1) functional cookies, without which the functionality of our Website would be reduced, and (2) optional cookies used for website analysis and marketing purposes. The following tables contain a detailed description of the optional cookies we use:

Optional Cookies

Purpose and contentLifespanOn/Off
Website analysis with Google Analytics and CrazyEgg:
These cookies assign a randomly generated ID to your device, enabling us to recognize your device upon your next access. For details on website analysis please see the respective chapter below.
6 months

Subject to your consent

We only use optional cookies if we have obtained your prior consent (Art. 6(1)(a) General Data Protection Regulation). Upon your first access to our Website, a banner will appear, asking you to give us your consent to the setting of optional cookies. If your consent is given, we will place a cookie on your computer and the banner will not appear again as long as the cookie is active. After expiration of the cookie’s lifespan, or if you actively delete the cookie, the banner will reappear upon your next visit to our Website and again ask for your consent.

How to prevent the setting of cookies

Of course you may use our Website without any cookies being set. In your browser, you can at any time configure or completely deactivate the use of cookies. This may, however, lead to a restriction of the functions or have adverse effects on the user-friendliness of our Website. You may at any time object to the setting of optional cookies by using the respective objection option indicated in the table above.

Google Analytics

On our Website we use Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
Google will analyze your use of our Website on our behalf. To this purpose we use, among others, the cookies described in more detail in the above table. The information collected by Google in connection with your use of our Website (e.g. the referring URL, our webpages visited by you, your browser type, your language settings, your operating system, your screen resolution) will be transmitted to a server of Google in the US, where it will be stored and analyzed. The respective results will then be made available to us in anonymized form. Your usage data will not be connected to your full IP address during this process. We have activated on our Website the IP anonymizing function offered by Google, which will delete the last 8 digits (type IPv4) or the last 80 bits (type IPv6) of your IP address. Moreover, Google is certified under the EU-US Privacy Shield, which ensures that an adequate level of data protection is maintained with respect to the processing of data by Google in the US.

You may revoke your consent to the use of web analysis at any time, either by downloading and installing the provided Google Browser Plugin or by administrating your consents in the above table, in which case an opt-out cookie will be placed. Both options will prevent the application of web analysis only as long as you use the browser on which you installed the plugin and do not delete the opt-out cookie.

Further information on Google Analytics is available in the Google Analytics Terms of Use, the Privacy and Data Protection Guidelines of Google Analytics and in the Google Privacy Policy.

We take reasonable precautions to ensure that any personally identifiable information you provide on this website is kept confidential and stored in a secure environment and that only those personnel with legitimate business purposes will have access to this information. Even so, we cannot guarantee that data provided to us will not be subject to loss, alteration, misuse, unauthorized access, disclosure, or destruction. It is important to be aware that all Internet transmissions are subject to security breaches and errors. You should take precautions in choosing the information you send to Marina Del Rey Hospital via email and safeguard any passwords or special types of identification you use to access this website.

Marina Del Rey Hospital directly funds the operation and hosting of http://www.marinahospital.com/. It does not currently accept or display advertising.

Depending on the service you are seeking, you can contact us directly by filling out the various contact forms available on our website. In general, you will be asked to provide the following information:

  • full name
  • contact data (phone number, e-mail address etc.)
  • message

We process and use the information you provide exclusively for the purpose you request.

You have the option to subscribe to our newsletter, which keeps you up-to-date with regard to new content on our website. To be able to send you the newsletter, we will need your e-mail address. We will use the address you provide exclusively for sending you e-mails related to our website. It is important to know that you can choose to stop receiving our newsletter at any time. You can easily do this either by following the link provided in each newsletter or by contacting us using the information in the Contact Us section below.

We strongly advise against submitting sensitive personal information such as your social security number, political opinions, religious beliefs, health information, or criminal background to our website. Should you decide to provide such information, it will be subject to this privacy policy.

We do not knowingly collect any personally identifiable information from children under the age of 16. If you are a parent or guardian who believes marinahospital.com has the personal data of a child under the age of 16, please contact us to remove it and we will strive to promptly fulfill your request.

According to the effective data privacy laws, you have the following rights when it comes to collecting and processing your personally identifiable information by our website:

  • the right to know what personal data are stored by Marina Del Rey Hospital
  • the right to request the correction, amendment, deletion, or restricted processing of your personal information
  • the right to access the personal data we have collected from you
  • the right to refuse your personally identifiable information being collected and processed by us
  • the right to data portability
  • the right to file a complaint with a data protection authority

We reserve the right to update our privacy policy at any time without notifying users. Any change becomes effective upon publication. Therefore, we recommend you to periodically visit this page so as to stay informed in this respect.

If you have any questions about our privacy policy, you can contact us via:

Phone at 310.823.8911

Mail at: info@marinahospital.com

Marina Del Rey Hospital
4650 Lincoln Blvd.,
Marina Del Rey, CA 90202

Last updated: 21th May 2018

Notice of Privacy Practices

Effective Date: September 23,2013

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice of Privacy Practices is NOT an authorization. This Notice of Privacy Practices describes how we, our Business Associates and their subcontractors, may use and disclose your protected health information ("PHI") to carry out treatment, payment or health care operations and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information. "Protected health information" is information about you, including demographic information, that may identify you and that relates to your past, present or future physical or mental health condition and related healthcare services.

OUR OBLIGATIONS

We are required by law to:

  • Maintain the privacy of protected health information
  • Give you this notice of our legal duties and privacy practices regarding protected health information about you
  • Follow the terms of our notice that is currently in effect

HOW WE MAY USE AND DISCLOSE HEALTH INFORMATION

The following describes the ways we may use and disclose protected health information (PHI) that identifies you ("Health Information"). Except for the purposes described below, we will use and disclose Health Information only with your written permission. You may revoke such permission at any time by writing to our Privacy Officer at Marina Del Rey Hospital, 4650 Lincoln Blvd, Marina Del Rey, CA 90292.

For Treatment. We may use and disclose Health Information for your treatment and to provide you with treatment-related health care services. For example, we may disclose Health Information to doctors, nurses, technicians, or other personnel, including people outside our hospital, who are involved in your medical care and need the information to provide you with medical care.

For Payment. We may use and disclose Health Information so that we or others may bill and receive payment from you, an insurance company or a third party for the treatment and services you received. For example, we may give your health plan information about you so that they will pay for your treatment.

For Health Care Operations. We may use and disclose Health Information for health care operations purposes. These uses and disclosures are necessary to make sure that all of our patients receive quality care and to operate and manage our hospital. We also may share information with other entities that have arelationship with you (for example, your health plan) for their health care operation activities. We may also call you by name in the waiting area when we are ready for a procedure.

Individuals Involved in Your Care or Payment for Your Care. When appropriate, we may share Health Information with a person who is involved in your medical care or payment for your care, such as your family or a close friend. We also may notify your family about your location or general condition or disclose such information to an entity assisting in a disaster relief effort.

Research. Under certain circumstances, we may use and disclose Health Information for research. For example, a research project may involve comparing the health of patients who received one treatment to those who received another, for the same condition. Before we use or disclose Health Information for research, the project will go through a special approval process. Even without special approval, we may permit researchers to look at records to help them identify patients who may be included in their research project or for other similar purposes, as long as they do not remove or take a copy of any Health Information.

SPECIAL SITUATIONS

As Required by Law. We will disclose Health Information when required to do so by federal, state or local law.

To Avert a Serious Threat to Health or Safety. We may use and disclose Health Information when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person. Disclosures, however, will be made only to someone who may be able to help prevent the threat.

Business Associates. We may disclose Health Information to our business associates that perform functions on our behalf or provide us with services if the information is necessary for such functions or services. For example, we may use another company for auditing, legal services, vendors for implants, Durable Medical Equipment, or transcription of physicians' reports. All of our business associates are contractually obligated to protect the privacy of your information and are not allowed to use or disclose any information other than as specified in our contract.

Organ and Tissue Donation. If you are an organ donor, we may use or release Health Information to organizations that handle organ procurement or other entities engaged in procurement, banking or transportation of organs, eyes or tissues to facilitate organ, eye or tissue donation and transplantation.

Military and Veterans. If you are a member of the armed forces, we may release Health Information as required by military command authorities.

Workers’ Compensation. We may release Health Information for workers' compensation or similar programs. These programs provide benefits for work-related injuries or illness.

Public Health Risks. We may disclose Health Information for public health activities. These activities generally include disclosures to prevent or control disease, injury or disability; report births and deaths; report child abuse or neglect; report reactions to medications or problems with products; notify people of recalls of products they may be using; a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition; and the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence. We will only make this disclosure if you agree or when required or authorized by law.

Health Oversight Activities. We may disclose Health Information to a health oversight agency for activities authorized by law. These oversight activities include: audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.

Data Breach Notification Purposes. We may use or disclose your Protected Health Information to provide legally required notices of unauthorized access to or disclosure of your health information.

Lawsuits and Disputes. If you are involved in a lawsuit or a dispute, we may disclose Health Information in response to a court or administrative order. We also may disclose Health Information in response to a subpoena, discovery request, or other lawful process by someone else involved in the dispute, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested.

Law Enforcement. We may release Health Information if asked by a law enforcement official if the information is: (1) in response to a court order, subpoena, warrant, summons or similar process; (2) limited information to identify or locate a suspect, fugitive, material witness, or missing person; (3) about the victim of a crime even if, under certain very limited circumstances, we are unable to obtain the person's agreement; (4) about a death we believe may be the result of criminal conduct; (5) about criminal conduct on our premises; and (6) in an emergency to report a crime, the location of the crime or victims, or the identity, description or location of the person who committed the crime.

Coroners, Medical Examiners and Funeral Directors. We may release Health Information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We also may release Health Information to funeral directors as necessary for their duties.

National Security and Intelligence Activities. We may release Health Information to authorized federal officials for intelligence, counter-intelligence, and other national security activities authorized by law.

Protective Services for the President and Others. We may disclose Health Information to authorized federal officials so they may provide protection to the President, other authorized persons or foreign heads of state or to conduct special investigations.

Inmates or Individuals in Custody. If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release Health Information to the correctional institution or law enforcement official. This release would be, if necessary: (1) for the institution, to provide you with health care;(2) to protect your health and safety or the health and safety of others; or (3) the safety and security of the correctional institution.

USES AND DISCLOSURES THAT REQUIRE US TO GIVE YOU AN OPPORTUNITY TO OBJECT AND OPT

Individuals Involved in Your Care or Payment for Your Care. Unless you object, we may disclose to a member of your family, a relative, a close friend or any other person you identify, your Protected Health Information that directly relates to that person's involvement in your health care. If you are unable to agree or object to such a disclosure, we may disclose such information as necessary if we determine that it is in your best interest based on our professional judgment:

Disaster Relief. We may disclose your Protected Health Information to disaster relief organizations that seek your Protected Health Information to coordinate your care, or notify family and friends of your location or condition in a disaster. We will provide you with an opportunity to agree or object to such a disclosure whenever we practically can do so.

YOUR WRITTEN AUTHORIZATION IS REQUIRED FOR OTHER USES AND DISCLOSURES

The following uses and disclosures of your Protected Health Information will be made only with your written authorization:

1. Uses and disclosures of Protected Health Information for marketing purposes; and

2. Disclosures that constitute a sale of your Protected Health Information

Other uses and disclosures of Protected Health Information not covered by this Notice or the laws that apply to us will be made only with your written authorization. If you do give us an authorization, you may revoke it at anytime by submitting a written revocation to our Privacy Officer at Marina Del Rey Hospital, 4650 Lincoln Blvd, Marina Del Rey, CA 90292, and we will no longer disclose Protected Health Information under the authorization. But disclosure that we made in reliance on your authorization before you revoked it will not be affected by the revocation.

YOUR RIGHTS

You have the following rights regarding Health Information we have about you:

Right to Inspect and Copy. You have a right to inspect and copy Health Information that may be used to make decisions about your care or payment for your care. This includes medical and billing records, other than psychotherapy notes. To inspect and copy this Health Information, you must make your request, in writing, to the hospital's Health Information Management Department ("Medical Records"). We have up to 30 days to make your Protected Health Information available to you and we may charge you a reasonable fee for the costs of copying, mailing or other supplies associated with your request. We may not charge you a fee if you need the information for a claim for benefits under the Social Security Act or any other state of federal needs-based benefit program. We may deny your request in certain limited circumstances. If we do deny your request, you have the right to have the denial reviewed by a licensed health care professional who was not directly involved in the denial of your request, and we will comply with the outcome of the review.

Right to an Electronic Copy of Electronic Medical Records. If your Protected Health Information is maintained in an electronic format (known as an electronic medical record or an electronic health record), you have the right to request that an electronic copy of your record be given to you or transmitted to another individual or entity. We will make every effort to provide access to your Protected Health Information in the form or format you request, if it is readily producible in such form or format. If the Protected Health Information is not readily producible in the form or format you request your record will be provided in either our standard electronic format or if you do not want this form or format, a readable hard copy form. We may charge you a reasonable, cost-based fee for the labor associated with transmitting the electronic medical record.

Right to Get Notice of a Breach. You have the right to be notified upon a breach of any of your unsecured Protected Health Information.

Right to Amend. If you feel that Health Information we have is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for our office. To request an amendment, you must make your request, in writing, to our Privacy Officer at Marina Del Rey Hospital, 4650 Lincoln Blvd, Marina Del Rey, CA 90292.

Right to an Accounting of Disclosures. You have the right to request a list of certain disclosures we made of Health Information for purposes other than treatment, payment and health care operations or for which you provided written authorization. To request an accounting of disclosures, you must make your request, in writing, to our Privacy Officer.

Right to Request Restrictions. You have the right to request a restriction or limitation on the Health Information we use or disclose for treatment, payment, or health care operations. You also have the right to request a limit on the Health Information we disclose to someone involved in your care or the payment for your care, like a family member or friend. For example, you could ask that we not share information about a particular diagnosis or treatment with your spouse. To request a restriction, you must make your request, in writing, to our Privacy Officer at Marina Del Rey Hospital, 4650 Lincoln Blvd, Marina Del Rey, CA 90292. We are not required to agree to your request unless you are asking us to restrict the use and disclosure of your Protected Health Information to a health plan for payment or health care operation purposes and such information you wish to restrict pertains solely to a health care item or service for which you have paid us "out-of-pocket" in full. If we agree, we will comply with your request unless the information is needed to provide you with emergency treatment.

Out-of-Pocket-Payments. If you paid out-of-pocket (or in other words, you have requested that we not bill your health plan) in full for a specific item or service, you have the right to ask that your Protected Health Information with respect to that item or service not be disclosed to a health plan for purposes of payment or health care operations, and we will honor that request.

Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you by mail or at work. To request confidential communications, you must make your request, inwriting, to our Privacy Officer at Marina Del Rey Hospital, 4650 Lincoln Blvd, Marina Del Rey, CA 90292. Your request must specify how or where you wish to be contacted. We will accommodate reasonable requests.

Right to a Paper Copy of This Notice. You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice. You may obtain a copy of this notice at our web site, www.marinahospital.com. To obtain a paper copy of this notice, please contact our hospital Admissions Office.

CHANGES TO THIS NOTICE

We reserve the right to change this notice and make the new notice apply to Health Information we already have as well as any information we receive in the future. We will post a copy of our current notice in our Admitting Office. The notice will contain the effective date on the first page, at the top of the page.

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with the hospital or with the Secretary of the Department of Health and Human Services. To file a complaint with the hospital, contact our Privacy Officer at Marina Del Rey Hospital, 4650 Lincoln Blvd, Marina Del Rey, CA 90292. All complaints must be made in writing. You will not be penalized for filing a complaint.